The Guest user option is better if the guest needs to participate in team meetings, document sharing and extended multi-person team channel conversations. In most cases, choosing the (External) user is the best way to chat or call with that user, since it is unlikely a Guest user will always be signed into the CU Boulder team. You may see two entries for a user who you've chatted with and that has also been invited into a team at CU Boulder as a Guest. Microsoft Teams delineates between the two using (External) and (Guest): Why do I see two entries for a colleague outside of CU Boulder? Once the user is found, you will be able to chat, call and see the external user’s availability (presence) information. You will see an option to “search externally” for the user. Type in the email address of the Office 365 user you want to invite. Navigate to Users in the blade that pops out 4. Navigate to Azure Active Directory via the left-hand navigation pane 3. Start a new chat and enter the external Office 365 user’s email address. To give access to an external Office 365 user, complete the follow steps: 1. The picker will list all organizations to which you have been invited as a Guest user. When you are invited to be a guest user in another organization, you will see the organization picker in the top right corner of the Teams client or Teams on web. Why do I see two entries for a colleague outside of CU Boulder?.Communicate with users from other organizations in Teams.on this topic five years on after Microsoft has given Outlook Groups a lot more functionality. When to use: If a CU Boulder user needs to have a 1:1 chat, audio or video call, or schedule a meeting with an external Office 365 user, but does not need to invite them into a Team channel. Should you use a shared mailbox, or an Office 365 Group. You can search for user by email address in the Teams directory and participate in 1:1 chats, calls or schedule a Teams meeting. External users are users outside of CU Boulder who have an Office 365 or other Microsoft account.
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